Hive Creative Solutions

Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Hivecreativesolutions, may collect from you, and how it is used. By using our website, www.hivecreativesolutions.com, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. 

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support. 

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. 

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

California Consumers

We reserve the right to update these policy terms as we determine, where this was last updated on 01/06/2021.

Right to Know About Personal Information Collected, Disclosed, or Sold

In California, consumers have the right to request that the business disclose what personal information it collects, uses, discloses, and sells. 

  • A business that collects a consumer’s personal information shall inform consumers as to the categories of personal information to be collected and the purposes for which the categories of personal information shall be used. 
  • A consumer shall have the right to request that a business delete any personal information about the consumer which the business has collected from the consumer. 
  • A consumer shall have the right to request that a business that collects personal information about the consumer disclose to the consumer the following: 

(1) The categories of personal information it has collected about that consumer. 

(2) The categories of sources from which the personal information is collected. 

(3) The business or commercial purpose for collecting or selling personal information. 

(4) The categories of third parties with whom the business shares personal information. 

(5) The specific pieces of personal information it has collected about that consumer. 

  • A consumer shall have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer: 

(1) The categories of personal information that the business collected about the consumer. 

(2) The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each category of third parties to whom the personal information was sold. 

(3) The categories of personal information that the business disclosed about the consumer for a business purpose. 

  • A consumer shall have the right, at any time, to direct a business that sells personal information about the consumer to third parties not to sell the consumer’s personal information. This right may be referred to as the right to opt-out. 
  • A business shall not discriminate against a consumer because the consumer exercised any of the consumer’s rights under this title. 
  • A consumer can designate an authorized agent to make a request under the CCPA on the consumer’s behalf.  

Collection of Personal Information

Hivecreativesolutions collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information“). This information is collected when you provide it to us, when you visit our website, request our services, or communicate with us and others. We may also collect information about you from other sources and combine that with the information you provided, in accordance with applicable law. 

Personal information does not include: 

  • Publicly available information from federal, state, or local government records. 
  • Deidentified or aggregated consumer information. 
  • Information excluded from the CCPA’s scope, like certain health or medical information and other categories of information protected by certain sector-specific privacy laws. These include the Health Insurance Portability and Accountability Act of 1996 (HIPAA); the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; the Fair Credit Reporting Act (FRCA); the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA); and the Driver’s Privacy Protection Act of 1994. 

In particular, Hivecreativesolutions has collected the following categories of consumers personal information, from the following sources, within the last twelve (12) months: 

  1. A) Information You Provide To Us:

When you contact us directly, interact with us at an event, or request more information about our services either online or offline, you may choose to provide Personal Information to us that identifies you. This could include the following categories of Personal Information: 

  • Identifiers, such as name, phone number, email address, and zip code 
  • Personal Information Listed in The California Customer Records Statute, such as business name and business email address related to your employment. 

This information is collected for the business purpose of responding to and providing you with the information that you request from us, provide customer service, or to fulfil any other purpose for which you provide it. 

  1. B) Information Collected By Our Website:

When you visit our website, we collect information about your use of our site through cookies, which is a small text file that is stored on a user’s computer for record keeping purposes. You can control the use and transmission of cookies by reviewing and selecting the appropriate settings in your web browser. If you choose to disable cookies, it may limit your use of certain features or functions on our website or service. 

We may combine this information with other information that we have collected about you, and could include the following categories of Personal Information: 

  • Identifiers, such as IP address, unique personal identifier, and other similar identifiers. 
  • Internet Activity, such as the page and search terms that led you to our website, pages visited on our website, your site interactions, the date/time of your visit, browser type, and computer and device information. 
  • Geolocation Data, such as time zone, and consistent with your device permissions, we may also collect or derive location information from your device such as latitude/longitude, zip code, city, and state. 

This information is collected for the business purposes of helping Hivecreativesolutions provide relevant marketing and content to you. We also use this information to compile aggregate data to better understand how visitors use our website to continually improve its performance, content, and overall site functionality, as well as to detect and protect against security incidents. 

  1. C) Information we collect from other sources and third parties:

We may receive information about you from publicly available sources as permitted by law. We may also receive information from a third-party social networking service when you choose to connect with those services. This could include the following categories of Personal Information: 

  • Identifiers, such as name, phone, email address, IP address, unique personal identifier, and other similar identifiers. 
  • Internet Activity, such as interaction with an advertisement 
  • Geolocation Data, such as time zone, and consistent with your device permissions, we may also collect or derive location information from your device such as latitude/longitude, zip code, city, and state. 

This information is collected for the business purpose of providing relevant marketing and content to you, or to respond to and provide you with information requested. 

  1. D) Information collected as part of Employment or Application:

When you apply to Hivecreativesolutions, either through the www.slidesharks.co site or other 3rd party job sites, or upon employment or contracting with Hivecreativesolutions, we may also collect the following categories of Personal Information: 

  • Identifiers, such as name, postal address, and email address 
  • Personal Information Listed in The California Customer Records Statute, such as a signature, Social Security Number, education, employment history, and financial information 
  • Protected Classification Characteristics Under California or Federal Law, such as age, race, color, citizenship, physical or mental disabilities, sex, and veteran or military status. 
  • Biometric Information, including fingerprints upon employment 
  • Professional or Employment-Related Information, such as current or past job history 
  • Other Personal Information, such as abilities and aptitudes 

This information is collected for the business purpose of verifying employment qualifications for a position you applied to, conducting required background checks and employment verification, contacting you regarding your application, and everyday purposes regarding your employment. 

Other Uses of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes: 

  • Provide services to or communicate with you at your request 
  • Operate, maintain, protect, and improve our site and services 
  • Monitor, measure, conduct analytics on, and improve marketing and advertising efforts 
  • Engage in re-targeting or interest-based advertising about services that may be of interest to you and which are offered by Hivecreativesolutions. 
  • Anonymize and aggregate information for market and website traffic flow and use analysis 
  • Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations 
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our or our affiliates’ assets in which personal information held by us or our affiliates about our website users is among the assets transferred. 

We will not collect additional categories of personal information or use the personal information we collect for materially different, unrelated, or incompatible purposes without providing you notice. 

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose, as those terms are defined in the CCPA. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. 

We share the following categories of personal information: 

  • Identifiers 
  • California Customer Records Statute 

We share with the following categories of third parties: 

  • Advertisers 
  • Service Providers 

Disclosure or Sale of Personal Information

Hivecreativesolutions does not and will not sell personal information to third parties for a business or commercial purpose. Furthermore, Hivecreativesolutions does not sell the personal information of minors under 16 years of age. 

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. 

Nevada Residents

We do not sell the personal information of residents in the state of Nevada. 

To review or request changes to information that is collected through our website please contact us via telephone at . If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures. 

Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures. 

Refunds and Payments

Design: Retainer fees and/or deposits are non-refundable, even if dates are changed or project becomes cancelled for any reason. You agree that if your project is cancelled after the retainer fee and/or deposit is made, or if your project is not complete within thirty (30) days of paying the retainer fee and/or deposit, we will terminate this agreement and not design your project, with a loss of the retainer fee by you and no liability to us. Once the remaining balance is paid, however, no refunds will be given and this agreement will remain valid. 

Payments: Payments for custom design projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is cancelled or postponed, all monies paid are retained by Hivecreativesolutions Inc, and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client. 

Digital Products and/or Digital Designs: All digital product sales are final due to the nature of customized, downloadable files and your permanent access to them once they’ve been delivered. (Digital Products and/or Digital Designs includes pitch decks presentations, logo designs, business cards, flyers, social media kits, social media graphics, Instagram stories, packaging design, box design, bundle wraps, hang tags and the-like.) This includes all instant download products. 

Printed Products: If you decide to cancel a print order after the design process has started, but BEFORE the printing process has started – we will only refund up to 40% of your total order to cover the cost of all the setup and design work. If the printing process has already stated – no refund will be given, under no circumstances. There are no returns, reprints or full refunds given. Please double check your proofs, designs and orders for typos and/or errors and be aware of this policy before ordering.  

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